restfix.blogg.se - Boomerang for gmail troubleshooting

#Boomerang for gmail troubleshooting install#
#Boomerang for gmail troubleshooting trial#
#Boomerang for gmail troubleshooting windows#

For GMass to work, your computer must be able to access either both *. URLs or both *. URLs. If your network cannot access *., then it falls back to *. In the past a firewall or web filter has been known to block GMass domains.Click each URL to make sure each loads: Main Site URL These are the URLs that Gmail accesses behind the scenes in order to display the GMass buttons. Ensure that your Chrome browser is able to access these URLs.In certain cases, we’ve seen that browsers that have “Extension sync” turned on have trouble, so try turning off “Extension sync”. If you use multiple Chrome identities, make sure the GMass extension is enabled for the particular Chrome identity you’re currently signed onto.If you have Privacy Badger listed under chrome://extensions, try disabling it and then RELOADING Gmail. We’ve seen this happen with an extension called Privacy Badger. Some Chrome extension that attempt to protect your privacy by blocking trackers end up blocking GMass inadvertently.

#Boomerang for gmail troubleshooting trial#

You may have to conduct some trial and error by disabling one extension at a time, reloading Gmail, seeing if that fixes it, and if not, re-enable that one, and disable a different one, and repeat. Go to chrome://extensions and see what might be conflicting with GMass. If the red GMass buttons appear to the right of the Gmail Search field, but the GMass button doesn’t appear when you Compose a new email, that’s a sign of a conflicting browser extension.ĭo you have a conflicting Chrome extension installed? Sometimes Chrome doesn’t properly load an extension and needs to be started from scratch in order for it to recognize a new browser extension.

#Boomerang for gmail troubleshooting windows#

Shut down all of Chrome, by making sure all Chrome windows are closed, and that Chrome is not an active running process anymore.If there was a connection issue the last time you loaded Gmail, the buttons may not have loaded. Try reloading Gmail again. Every time you reload Gmail, your browser will attempt to fetch the GMass buttons from our server.Check to see that the GMass icon shows to the right of the address bar in Chrome.Įnsure the GMass icon shows to the right of the Chrome address bar.Make sure GMass is enabled in your list of Chrome extensions. The installation of the extension is tied to an individual computer, not an individual Gmail account.

#Boomerang for gmail troubleshooting install#

You have to install the extension on each computer that you wish to use GMass. Go to chrome://extensions (copy/paste that into your address bar) and look for GMass in the list of extensions and make sure there’s a checkmark next to it, indicating that it’s enabled.

Make sure the GMass extension is enabled in Chrome.

Go to the “Still not fixed?” section below. In these cases, we usually ask you to join us for a live screenshare so we can troubleshoot with you live. These are the most difficult situations to resolve, because if we can’t duplicate the issue on our end, it’s hard to fix. So while the change may be affecting you, it may not be affecting other users. If some of the buttons are showing but others are missing, it could also be the result of a change Gmail has made to its interface that GMass hasn’t adapted to yet. Steps if some of the buttons are showing up There are three sections of buttons that the extension adds to Gmail. If some of the buttons show up but others don’t, then the extension is failing partially. If none of the GMass buttons show up, that means the extension is failing entirely.

Follow the steps as prompted and you will be good to go.If you suddenly find that the GMass button has disappeared from your Gmail interface, this guide will help you.įirst, determine if the extension is failing completely or failing partially. Clicking on the icon for an extension will bring up their menu. This can be done by clicking on the Puzzle icon in the title-bar, which brings up a small menu of enabled extensions.

In some cases, you might need to access their functionality directly. Some will prompt you with a pop-up window to finish the setup of the extension. Some require authentication or more information to use the extension effectively. In most cases there is no additional steps required. Interacting with Extensions in KiwiĮach Extensions is different when it comes to how users interact with it. Please note that Kiwi will re-render all windows for the change to take effect. Toggle each one on that you would like to enable - then click the Apply button in the top right corner. On the left-hand side you can select the Extension tab where all extensions are listed. Enabling ExtensionsĮxtensions are enabled through the Settings / Preference window. Please check your subscription plan for what extensions are available to you. Note: Access to extensions depends on your subscription. We currently support the following extensions: